Mh197 Privacy Policy — Your Data Is Safe With Us

Mh197 is trusted by millions of players across Bangladesh. To honor that trust, protecting your personal data is our highest priority. This Privacy Policy is essentially a commitment — a clear statement of what mh197 does and does not do with your information.

When you use mh197's website, open an account, make a deposit, or place a bet, we collect certain information. The purpose is to provide you with a better, safer service — never to take advantage of you.

This Privacy Policy has been developed in alignment with the international GDPR (General Data Protection Regulation) framework. We believe every user has the right to full control over their personal data.

Mh197 only collects information that is strictly necessary. We never ask for data we don't need. Below is a detailed breakdown of what we collect:

Mh197 collects data through several methods. Each approach is fully lawful and carried out on the basis of your consent:

• Directly Provided Data: Information you provide directly when filling out the registration form, submitting KYC documents, or getting in touch with our support team.
• Automatically Collected Information: When you use mh197's site, certain information is automatically collected through cookies, log files, and tracking technologies.
• Via Third Parties: Certain information may be verified through payment processors and identity verification agencies.
• Public Sources: Government databases may be used to verify national ID for fraud prevention purposes.

Under mh197's Privacy Policy, we never collect your data without your knowledge or consent. Every method of data collection is fully transparent.

Mh197 uses your data solely for specific, legitimate purposes. There is no question of using it for anything unintended. The reasons we use your data include:

• Account Management: Your identity information is used to create, verify, and manage your account.
• Transaction Processing: Financial information is used to process deposits, withdrawals, and bonuses.
• Ensuring Security: Transaction and behavioral data are analyzed to prevent fraud and money laundering.
• Customer Support: Your data is used to resolve issues and provide you with effective support.
• Legal Obligation: Information required to meet the demands of licensing authorities and regulatory bodies will be provided as necessary.
• Promotions & Offers: Relevant bonus and promotional information is only sent with your consent.
• Service Improvement: User experience is analyzed to improve the platform.

The most important aspect of mh197's privacy policy is our data sharing practice. We want to be absolutely clear — we never sell your data. That said, in limited circumstances, certain information may be shared with specific third parties:

• Payment Partners: Information required to process bKash, Nagad, Rocket, or bank transactions is shared with the relevant payment service providers.
• KYC Partner: Necessary information is shared with licensed identity verification agencies for KYC purposes.
• Law Enforcement Agencies: Information may be disclosed to authorities when required by court order or legal obligation.
• Security Partners: Limited data may be shared with specialist agencies for fraud prevention purposes.

In every case above, a strict non-disclosure agreement (NDA) is signed before any data is shared. No third party may use your information for their own purposes.

At mh197, we follow the highest industry standards to protect your data. Our security measures include:

• SSL/TLS Encryption: Every data transfer on the website is secured with 256-bit SSL encryption.
• AES-256 Data Storage: All sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): 2FA is available as an extra layer of security to protect access to your account.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
• Regular Security Audits: Regular penetration testing is carried out by third-party security experts.
• 24/7 Security Monitoring: Our round-the-clock monitoring system instantly detects any unusual activity.

Please note — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

Mh197 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use three types of cookies:

• Essential Cookies: Essential for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytical Cookies: Used to analyze site usage and improve our services.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

Under mh197's Privacy Policy, you have the following rights over your personal data. To exercise any of these rights, please contact our support team:

• Right to Access: You have the right to know what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request the deletion of your data ("Right to be Forgotten").
• Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
• Right to Object: You can object to your data being used for marketing purposes.
• Right to Data Portability: You can request an export of your data in a standard, portable format.

To exercise any of your rights support@mh197.appSend us an email. We typically respond to requests within 30 business days.

Mh197 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Once the retention period expires, data is securely deleted or fully anonymized.

Mh197 may update this Privacy Policy as needed. Members will be notified of any significant changes in advance via email or an on-site notification.

Continued use of mh197 after an updated policy takes effect will be considered acceptance of the new terms. We recommend reading any policy change notification when you receive one.